Terms and Conditions

Effective Date: September 11, 2026


  1. 1. WHO OPERATES THIS STORE
    www.pardvision.com (the “Site”) is operated by Optimax Technology LLC (“Optimax,” “PardVision,” “we,” “our,” or “us”). PardVision is the name of the online storefront and brand used by Optimax LLC; it is not a separate legal entity.
    These Terms of Use and Sale (“Terms”) apply when you browse the Site, open an account, communicate through the Site, or order products from us. They work together with the Privacy Policy, Shipping & Returns Policy, and Limited Warranty published on the Site. By using the Site or submitting an order, you agree to these Terms and the policies that apply to your transaction.
    If you do not accept these Terms, do not use the Site or place an order.
    2. SALES TERRITORY AND PRODUCT FOCUS
    PardVision sells night-vision and thermal-imaging observation products, including monoculars, binoculars, related accessories, and other products intended primarily for searching, locating, detecting, and observing subjects or scenes in low-light or limited-visibility environments.
    Orders placed on the Site are currently fulfilled only to eligible delivery addresses in the United States and Canada. Product-specific restrictions may narrow that territory for particular models. Mandatory federal, state, provincial, territorial, and local rights remain unaffected where they cannot legally be waived.
    3. ELIGIBILITY, ACCOUNTS, AND INFORMATION YOU PROVIDE
    You must be the age of majority where you live, or otherwise use the Site with any legally required parent or guardian involvement. You may use the Site only for lawful purposes.
    If you create an account, you are responsible for protecting your login credentials and for activity performed through your account. Information submitted to us must be accurate, current, and complete. Notify us promptly through the Contact Us page if you believe your account has been compromised.
    We may restrict or close an account, block transactions, or limit Site access when we reasonably believe there is fraud, abuse, unauthorized activity, a violation of these Terms, or a legal or security concern.
    4. ORDERS ARE SUBJECT TO ACCEPTANCE
    Submitting an order is your offer to buy the selected products. An automated order receipt, payment authorization message, or other system notice does not by itself mean that Optimax LLC has accepted the order.
    We accept an order when we expressly accept it or release the applicable product for shipment, unless applicable law requires a different result.
    Before acceptance, we may correct an obvious catalog, pricing, specification, inventory, or listing error. We may also reject, hold, or cancel an order for reasons that include unavailable inventory, failed payment authorization, suspected fraud, incomplete customer information, quantity limits, suspected unauthorized resale, shipment restrictions, export-control concerns, sanctions screening, or other circumstances that make fulfillment unlawful or impracticable.
    If we cancel after collecting payment, we will return the amount paid for the canceled item or order as required by applicable law. We will not retroactively raise the price of a completed transaction unless you agree or the law permits it.
    5. PRICES, PAYMENT, PROMOTIONS, AND TAX
    Unless a page or checkout screen states otherwise, prices are shown in U.S. dollars. Prices, promotions, discount programs, product configurations, and availability can change before we accept an order.
    You authorize Optimax LLC and its payment providers to charge the amount shown at checkout using the payment method you submit. Third-party payment options may carry their own terms.
    Applicable U.S. sales or use taxes and Canadian GST/HST, provincial taxes, or other required charges may be collected when required. You may not knowingly submit a false chargeback or payment dispute. If you believe a charge is incorrect, contact us first so we can review it.
    6. PRODUCT INFORMATION AND PERFORMANCE
    We make reasonable efforts to keep specifications, photos, prices, compatibility information, and descriptions accurate. Errors or outdated information can occur, and we may correct them subject to applicable law.
    Images, display colors, screen captures, thermal palettes, night-vision images, and video samples may look different depending on display settings, firmware, environmental conditions, atmospheric conditions, lighting, target characteristics, battery condition, magnification, and user configuration.
    Detection, observation, recognition, operating-range, runtime, and other performance figures are estimates or test results under stated conditions and may vary in actual use. You are responsible for determining whether a product is appropriate for your intended lawful observation activity and environment.
    7. SHIPPING, RETURNS, AND WARRANTY ARE GOVERNED BY THEIR OWN POLICIES
    Order processing, delivery estimates, carriers, Canadian import charges, address changes, cancellations, lost-package assistance, 30-day returns, refund deductions, promotional gifts, bundles, and restocking charges are described in the Shipping & Returns Policy.
    Defects in materials or workmanship and available repair or replacement remedies are governed by the Limited Warranty. Ordinary dissatisfaction returns and warranty claims are different processes and may have different eligibility rules.
    Those policies are incorporated into these Terms. If a specific policy addresses an issue more directly than these general Terms, the specific policy controls for that issue, subject to mandatory law.
    8. CANADA SHIPPING AND EXPORT COMPLIANCE
    Many products offered on PardVision may be shipped to both the United States and Canada. Unless a product page states a Canada restriction, the product is treated as eligible for U.S. and Canadian shipping, subject to legal and compliance review.
    A product marked “U.S. Only,” “Not Available for Export to Canada,” “Canada Shipping Restricted,” or with comparable language cannot be shipped to a Canadian address. If a Canadian order contains a restricted product, we will contact the customer by email before shipment, cancel the affected item or, when necessary, the order, and provide a full refund of amounts paid for what was canceled.
    Some products, components, software, technical information, or technologies may be controlled by U.S. export laws, including the Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR) when applicable, sanctions administered by the Office of Foreign Assets Control (OFAC), or other legal requirements. You may not export, re-export, transfer, resell, or provide controlled products or information in violation of law.
    Even when a product page does not display a Canadian restriction, we may hold, reject, or cancel an order if an export classification, end user, end use, destination, customs requirement, sanctions issue, or other compliance rule later requires us to do so.
    9. LAWFUL AND SAFE USE
    PardVision observation products must be used in accordance with applicable law, the user manual, safety instructions, environmental ratings, and published operating limits.
    You are responsible for laws governing privacy, surveillance, wildlife observation, protected areas, border zones, public safety, use on private property, and any other activity connected to your use of the product.
    Unless the applicable product documentation expressly states otherwise, products sold on the Site are not represented as medical devices, life-safety equipment, emergency-navigation systems, or substitutes for professional search-and-rescue equipment.
    10. SITE AND BRAND RIGHTS
    The Site and its text, photography, graphics, thermal or night-vision imagery, videos, interfaces, logos, names, product materials, manuals, software, downloads, and other content are owned by or licensed to Optimax LLC and are protected by intellectual-property law.
    Your use of the Site gives you only a limited right to access the Site for its intended purpose. Without written authorization or a right granted by law, you may not copy, republish, distribute, commercially exploit, create derivative works from, remove notices from, or use PardVision branding or substantial Site content for another commercial purpose.
    Automated collection of substantial Site content for unauthorized commercial use is prohibited.
    11. REVIEWS, PHOTOS, FEEDBACK, AND OTHER SUBMISSIONS
    If you send us a product review, photo, video, suggestion, testimonial, idea, or other material (“Submitted Content”), you represent that you have the rights needed to provide it and that it is lawful, accurate, and does not infringe another party’s rights.
    You grant Optimax LLC a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display Submitted Content in connection with our products, Site, customer support, and marketing.
    We do not have to publish, compensate for, or keep Submitted Content confidential. We may remove content that we reasonably believe is unlawful, abusive, deceptive, infringing, harmful, or inconsistent with these Terms.
    12. PROHIBITED CONDUCT
    You may not use the Site to commit fraud; provide materially false information; impersonate another person; violate intellectual-property, privacy, export, sanctions, or other laws; introduce malicious code; gain unauthorized access; defeat security measures; manipulate checkout or purchase limits; place automated orders designed to bypass controls; scrape substantial content for unauthorized commercial purposes; submit fraudulent warranty claims; abuse chargebacks; or engage in conduct that materially interferes with the Site or other users.
    We may suspend access or transactions when we reasonably believe prohibited conduct has occurred.
    13. THIRD-PARTY SERVICES
    The Site may integrate or link to payment providers, Shopify services, social networks, analytics services, maps, videos, or other third-party resources. Those services are controlled by their providers and may be governed by separate terms and privacy notices.
    To the maximum extent permitted by law, Optimax LLC is not responsible for the availability, security, content, or independent practices of services we do not control.
    14. PRIVACY
    Our Privacy Policy explains how Optimax LLC collects, uses, stores, discloses, and protects personal information, including information processed through Shopify and other service providers. The Privacy Policy is incorporated into these Terms.
    15. SITE AVAILABILITY AND GENERAL DISCLAIMERS
    To the maximum extent permitted by law, the Site and general Site content are made available on an “as available” and “as is” basis. We do not promise uninterrupted access, error-free operation, perfect security, or that every Site statement will always be current.
    Except for an express written product warranty and rights that cannot legally be excluded, we disclaim implied warranties or conditions relating to the Site and Site services, including merchantability, satisfactory quality, fitness for a particular purpose, title, durability, and non-infringement where the law allows that disclaimer.
    Written warranty rights for consumer products are governed by the Limited Warranty and applicable law; this section does not eliminate implied warranties where the law prohibits doing so.
    16. LIMITS ON LIABILITY
    To the maximum extent permitted by applicable law, Optimax LLC and its affiliates, officers, managers, employees, agents, contractors, suppliers, licensors, and service providers are not liable for indirect, incidental, special, exemplary, punitive, or consequential loss, including lost profit, lost revenue, lost opportunity, lost data, or replacement cost, arising from the Site, a product, a delay, Submitted Content, a third-party service, or these Terms.
    For a claim directly arising from a product or paid service purchased from us, our aggregate liability will not exceed the amount actually paid to Optimax LLC for the product or service giving rise to that claim, subject to rights that cannot legally be limited. For a claim concerning only free Site access or Site functionality, aggregate liability will not exceed amounts, if any, paid to Optimax LLC for the relevant Site service during the twelve (12) months before the event giving rise to the claim.
    These limitations apply regardless of legal theory to the extent permitted by law. They do not exclude liability that law makes non-excludable, and they do not limit liability for Optimax LLC’s own fraud, willful misconduct, or gross negligence to the extent such a limitation is prohibited.
    17. THIRD-PARTY CLAIMS CAUSED BY YOUR CONDUCT
    To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Optimax LLC and its affiliates, officers, managers, employees, agents, contractors, suppliers, licensors, and service providers from third-party claims, losses, liabilities, costs, and reasonable attorneys’ fees to the extent caused by your material breach of these Terms, unlawful conduct, misuse of the Site or a product, Submitted Content, or infringement of another party’s rights.
    We may take control of the defense of a covered matter, and you agree to reasonably cooperate. This section does not require you to indemnify us for our own negligence, willful misconduct, unlawful conduct, or breach to the extent applicable law prohibits that result.
    18. EVENTS OUTSIDE OUR REASONABLE CONTROL
    We are not responsible for delay or failure caused by events outside our reasonable control, including severe weather, natural disaster, fire, war, civil unrest, government action, embargo, sanctions, export restrictions, labor disruption, carrier failure, supply-chain interruption, power or telecommunications failure, cybersecurity incident, or similar event. This section does not remove remedies that applicable consumer law makes mandatory.
    19. SUSPENSION AND TERMINATION
    We may suspend or terminate Site access or account privileges if we reasonably believe you violated these Terms, violated law, threatened Site security, or engaged in fraudulent, abusive, or unauthorized behavior. Rights and obligations that arose before termination remain in effect. Provisions concerning intellectual property, Submitted Content licenses, disclaimers, liability limits, indemnification, governing law, and dispute resolution survive where their nature requires survival.
    20. INFORMAL DISPUTE PROCESS
    Before starting formal proceedings, please contact Optimax LLC through the Contact Us page and give us a reasonable opportunity to review the issue. Either party may seek urgent injunctive or similar relief where necessary to protect intellectual property, confidential information, security, or other rights. Mandatory consumer remedies and dispute rights remain available.
    21. GOVERNING LAW AND COURTS
    For customers in the United States, these Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where applicable law requires another result. Subject to mandatory law, a dispute not resolved informally may be brought in the state or federal courts located in or serving Reno, Nevada, and you consent to those courts' jurisdiction.
    For Canadian customers, this clause is subject to any consumer-protection, jurisdictional, or other rights under applicable Canadian federal, provincial, or territorial law that cannot be waived.
    22. GENERAL CONTRACT TERMS
    If part of these Terms is unenforceable, the remainder continues in effect and the affected provision will be enforced to the maximum lawful extent. A failure by Optimax LLC to enforce a provision once is not a waiver of future enforcement.
    You may not transfer your obligations under these Terms without our written consent. Optimax LLC may transfer these Terms in connection with a merger, financing, corporate reorganization, sale of assets, sale of the business, or other lawful business transfer.
    These Terms and the policies expressly incorporated into them form the agreement governing the Site and Site purchases. They supersede prior communications on the same subject. No third party receives beneficiary rights unless these Terms or applicable law expressly say otherwise.
    23. ELECTRONIC COMMUNICATIONS
    By using the Site, submitting information, creating an account, or placing an order, you agree that transaction notices, shipping messages, service communications, warranty communications, and legally permitted notices may be sent electronically. Electronic delivery satisfies a writing requirement to the extent applicable law permits.
    24. CHANGES TO THESE TERMS
    We may revise these Terms when our business, technology, product offering, or legal obligations change. The revised Terms will display a new Effective Date. Changes do not retroactively alter rights or obligations from an earlier accepted transaction except where law permits or the parties agree.
    25. CONTACT
    Questions about these Terms may be sent to Optimax Technology LLC through the Contact Us page at www.pardvision.com. Optimax Technology LLC, 3500 Lakeside Ct., Suite 101, Room 122, Reno, NV 89509, United States. Phone: 775-815-4319.