FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
In-stock orders are typically processed within 1–2 business days. Estimated transit time is 2–5 business days for the contiguous U.S. and 5–10 business days for Alaska and Hawaii. Canada delivery times vary by destination and customs clearance.
Do you ship to Canada?
Yes. PardVision ships eligible products to the United States and Canada. Products marked U.S. Only or Canada Shipping Restricted cannot be shipped to Canada.
Do you offer free shipping?
Yes. Eligible U.S. orders over $200 receive free standard ground shipping.
What is your return policy?
Eligible products may be returned within 30 days of delivery. Items generally must be unused, in new condition, and returned with the original packaging and accessories.
Do I need approval before returning an item?
Yes. Please contact us first to obtain an RMA number before shipping your return.
Orders
Below are some of are common questions about orders
Can I cancel or change my order?
Contact us as soon as possible. We will try to accommodate changes before shipment, but changes cannot be guaranteed once processing or fulfillment has started.
Will I receive tracking information?
Yes. Tracking information will be emailed after your order ships.
Frequently asked question
Use this text to answer questions in as much detail as possible for your customers.
Frequently asked question
Use this text to answer questions in as much detail as possible for your customers.